Disability Discrimination - Q&A sheet
Someone has a disability if: They have a long term physical, mental, intellectual or sensory impairment or disfigurement which can have an adverse effect on whether a person is able to engage or participate in any activity covered by the Discrimination Law.
Long Term Impairment: Lasts for 6 months or more, or for rest of the individual's life
Direct Discrimination: Positive discrimination is permitted.A person who does not have a disability (or does not have the same disability) cannot argue that they have been treated less favourably than someone who does have a disability (or a different disability).
'Associated with' disability: Where a disabled person is treated less favourably because of something linked to their disability, but not because of the disability itself, and that treatment cannot be shown to be a proportionate means of achieving a legitimate aim. Example: an assistance dog in a restaurant, but not at a chef's table in the actual kitchen.
Reasonable adjustmentsto avoid substantial disadvantage:
Provisions, criterion and practices (e.g. absence policy, working hours)
Provision of an auxiliary aid or service (e.g. large print version, handset amplifier)
Physical features of premises - take steps to consider adjustments from 2020, not day 1.
Must be at no cost to the disabled person.
Change to working hours
Allowing time off for appointments
Coloured filters for dyslexia suffers
'Quiet hour' which the Co-op has recently introduced
Better spacing between rails in clothing shops
What steps are reasonable? A business does not have to make a raft of changes to future proof for all possible disabilities. Detailed guidance will be provided to help businesses. There will not be a prescribed list of reasonable adjustments and properties will not be inspected or assessed for compliance.
Tribunal complaint: Should the matter come before the Tribunal, the following factors will be taken into consideration:
Whether the substantial disadvantage was reasonably foreseeable
Whether the steps would remove the disadvantage
The costs and practicalities of such steps
The nature and size of the business
The financial and administrative resources available.
General Data Protection Regulation
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