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Drawing up Procedures

Good procedures to deal with disciplinary and grievance matters are important because:

  • They provide a mutually beneficial framework for the employment relationship
  • Disciplinary procedures should encourage improvements in individual conduct
  • Grievance procedures should enable employees to raise appropriate concerns
  • Good procedures make for well ordered relations
  • Jersey regulations on written statements require an indication of the existence, or otherwise, of both disciplinary and grievance procedures*

What do you need to do?

  • Keep the contents simple and easy to understand
  • Ensure fairness of treatment at all stages
  • Consult managers and employees/representatives about the procedures
  • Help employees/representatives and managers to understand how the procedures work

Some of the factors which should apply in drawing up procedures:

  • Be in writing
  • Deal with issues speedily
  • Indicate who has authority to deal with matters
  • Give opportunity for individuals to present their case
  • Set out the outcomes that can be expected
  • Provide for a right of appeal

Many other aspects need to be covered and all procedures should be reviewed after a reasonable period in operation.

Where to go for help

*The Written Statement provisions of the Employment (Jersey) Law 2003 cover the provision of disciplinary and grievance procedures.


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